Before Your First Appointment
Paperwork and Set-up
You will receive an email inviting you to create your client portal in Sessions Health, Foundry’s electronic medical record (EMR) system. You will be prompted to sign a consent form and add a credit card on file. This is the system where you will manage appointments, reminders, assessments, etc.
For clients billing through insurance, you will be prompted via email and text to create a client profile in Headway Co., fill out their consent forms, and set up billing. You will only use Headway for BILLING purposes only.
THOSE BILLING THROUGH INSURANCE WILL HAVE TWO PORTALS - The one described above, with sessions health, and one with Headway for billing.
Location
The address for the office is 400 Mailtand Ave, Altamonte Springs, FL 32701
The building where the office is located is called The Lighthouse.
This building houses multiple non-profit organizations - If there are voices, music, laughter, or even if you hear folks doing martial arts in the large room next to the lobby - you are still in the right place!
Click image for a bigger view
The main door faces the street and will lead to the lobby. You can wait there for the therapist.
You can text (407-205-8270) that you have arrived or if you are running late.
There is water and coffee in the lobby, and creamer in the small refrigerator - feel free to help yourself.
The bathroom is on the right at the end of the hallway.
Telehealth
If you’re appointment is online, you will receive a link in your email reminders. If you do not, you can text (407-205-8270) directly and receive the link before the session.